The Customer may withdraw from the Sales Agreement within 14 days. The period of withdrawal from the Sales Agreement begins with the delivery of the Product to the Customer. In the case of the Contract, which includes many Products, which are delivered separately, the date of withdrawal from the Sales Agreement runs from the moment of delivery of the last item. The Customer may withdraw from the Agreement by submitting to the Seller a statement on withdrawal from the Agreement. The statement may be sent via e-mail to the Seller. In the case of sending a statement to an e-mail address, the Seller shall immediately send the Customer a confirmation.
IMPORTANT: Each shipment should be opened in the presence of the courier in order to write down the destruction protocol, which is a condition for considering the complaint regarding damage caused in transport.
Returned products should be delivered to the boutique at street Długa 8/14 00-238 Warsaw Poland. Products made to individual customer's order are not refundable.
Download: Withdrawal Form