Terms and conditions


  1.  baby d'Oro online store, internet address www.babydoro.pl, belongs to the company baby d'Oro - Magdalena Gola, address 02-777 Warszawa AL. Komisji Edukacji Narodowej 94/109. VAT number PL7621677895, REGON 362317713.

  2.  The condition for using the online store is to read and accept the regulations.

  3.  Cmments and complaints please send to e-mail address: butik@babydoro.pl or call +48 519 686 868


  1.  Customer - a person who is shopping in an online store

  2.  Shop - online store www.babydoro.pl

  3.  Contract concluded at a distance - an agreement concluded with the client without a physical presence.

  4.  Regulations - these regulations of the Store.

  5.  Working day - one day from Monday to Friday, without free days.

  6.  Account - customer account in the Store.

  7.  Registration form - a form available in the Store where the Account is created.

  8.  Order form - an interactive form available in the Store, where the Customer places Orders.

  9.  Shopping Cart - an element of the Store's software where are selected products, delivery address and payment method.

  10.  Product - the item being the subject of the Sales Agreement between the Customer and the Seller.

  11.  Sales Agreement - a sales agreement between the Customer and the Seller via the Online Store.

  12.  Seller - baby d'Oro company.

  13.  Newsletter - Electronic Service, electronic distribution service provided by the Online Store via e-mail, which allows all users to automatically receive cyclical content of subsequent editions of the newsletter containing information about products, new products and promotions in the Online Store.

  14.  Order - Customer's declaration submitted using the Form, conclusion of the Product Sales Agreement with the Seller

  15.  Administrator - Magdalena Gola, having a business under the name baby d'Oro - Magdalena Gola, based in Warsaw, al. Of the National Education Committee 94/109, 02-777, entered into the Central Register and Information on Economic Activity, having the tax identification number NIP: 762-16-77-895, REGON: 362317713

  16.  Personal data - all information about a physical person identified or identifiable by one or more specific factors determining physical, physiological, genetic, psychological, economic, cultural or social identity, including device IP, location data, internet identifier and information collected via cookies.

  17.  Policy - Privacy policy.

  18.  RODO - Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC.


  1.  Address of the shop: street. Długa 8/14 00-238 Warsaw.

  2.  Shop's e-mail address: butik@babydoro.pl

  3.  Seller's phone number: +48 519-686-868

  4.  The Seller's bank account number PL 54 1050 1025 1000 0092 1614 9634

  5.  The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.

  6.  The customer can communicate by phone with the Seller between 12.00 - 18.00 on business days and Saturdays between 12.00 – 14.00


  1.  The Seller is not responsible for problems in the functioning of the Store.

  2.  Browsing the Store's assortment does not require creating an Account. Submitting orders for Products in the Shop's assortment by the Customer is possible after creating an Account or entering the necessary personal and address data.

  3.  The prices in the store are given in Euro and are gross prices (including VAT).

  4.  The total cost to pay includes the product price and the delivery price.

  5.  If the total cost can not be provided, information on the method of calculation will be provided in the description of the Product.


 To place an Order:

  1.  log in to the Store (optional);

  2.  select the Product and then click the "Add to cart" button;

  3.  use the option of placing an Order without registration;

  4.  if the option of placing an Order without registration has been chosen - fill out the Order Form by entering the details of the Order recipient and the address to which the Product delivery is to take place, enter the invoice data if different from the recipient's data.

  5.  The customer has the option of entering a rebate code received from the Online Store.

  6.  click the "Order now" button.

  7.  choose one of the available payment methods and, depending on the method of payment, pay for the order.

  8.  Online Shop is not responsible for the delay in the delivery of ordered Products, for non-delivery of Products resulting from the wrongly given by the customer or inaccurately given delivery address.


  1.  The Customer may use the following methods of delivery or collection of the ordered Product:

     a. Courier shipment

     b. Personal collection available at: street Długa 8/14 00-238 Warsaw (except furniture)

     c. Shipment by courier chosen by the customer - the customer is obliged to claim compensation for any damage caused during shipment. The Shop is not responsible for the courier company chosen by the customer.
  2.  The customer can use the following payment methods:

     a. Traditional transfer

     b. Internet payments PayPall

  3.  Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.

  4.  Customers outside the European Union undertake to pay the duty / tax on their own.
    In the event of not agreeing to pay the duty / tax and failure to collect the shipment sent to the customer from baby d'Oro, the buyer will be charged with the cost of collecting the package by the sender. The charge will be deducted from the customer's payment for the order. The difference will be refunded to the customer.


  1.  Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed the Order using the Order Form in the Online Store.

  2.  After placing the Order, the Seller immediately confirms its receipt (sending an e-mail) and at the same time accepts the Order for execution. A Sales Agreement is concluded between the Customer and the Seller.

  3.  If the customer chooses, payments by traditional bank transfer The Customer is obliged to make a payment within 2 calendar days from the date of the Sale Agreement - otherwise the order will be canceled.

  4.  The product will be sent by the Seller within the time specified in its description by the courier company.

     a. Orders of Products with different delivery times, the delivery date is the longest given date.

     b. In the case of ordering Products with different delivery times, the Customer has the option to request delivery of Products in parts or to deliver all Products after completing all order.

  5.  The beginning of the delivery of the Product to the Customer counts as follows:

     a. If the Customer chooses the method of payment by traditional bank transfer or electronic payment - from the date of booking the payment.

  6.  If the Customer selects a personal collection of the Product, it will be ready for collection within the time specified in the product description.


  1.  The Customer may withdraw from the Sales Agreement within 14 days.

  2.  The period of withdrawal from the Sales Agreement begins with the delivery of the Product to the Customer.

  3.  In the case of the Contract, which includes many Products, which are delivered separately, the date of withdrawal from the Sales Agreement runs from the moment of delivery of the last item.

  4.  The Customer may withdraw from the Agreement by submitting to the Seller a statement on withdrawal from the Agreement.

  5.  The statement may be sent via e-mail to the Seller, the Customer should use the form, which can be found in the Returns tab on the Online Store website.

  6.  In the case of sending a statement to an e-mail address, the Seller shall immediately send the Customer a confirmation.

  7.  Effects of withdrawal from the Agreement:

     a. In the case of withdrawal from the contract, the Agreement is annulled.

     b. In the case of withdrawal from the Agreement, the Seller shall return the payment made to the Customer.

     c. The payment will be refunded in the same way as Customer payment for Order.

     d. The payment will be refunded when the Customer returns the Products from the order.

     f. Customer pays for return - shipment of the Product.

  8.  If the Product can not be sent by courier, information on the form of delivery can be found in the description of the Product.

  9.  The right to withdraw from the contract is not applicable to the contract, if:

     a. in which the subject of the service is a non-prefabricated item, manufactured according to the customer's specification.

     b. the contract concerns a service (sewing window decorations) made to individual order.

     c. can not return the product if of was used by the customer or it was destroyed.

  10.  The right to withdraw from the Agreement applies only to products that are returned in undamaged condition.

  11.  Products with seasonal sales are not refunded.

  12.  The above consumer requirements should be interpreted in each case in accordance with applicable law.

  13.  Upon return, the UK customer will be responsible for customs clearance costs. This amount will be deducted from your refund amount.


  1.  In the Shop are sold only new Products, they have no defects.

  2.  In the case of a Product defect, the Customer has the right to file a complaint under the provisions of the guarantee in the Civil Code.

  3.  Complaints should be send by e-mail.

  4.  In the complaint you must write the type of defect, the date of the defect.

  5.  The Seller will respond to the complaint in 14 days.

  6.  Each parcel must be check content with courier. In case of damage to the package or content, write a protocol allowing to submit a complaint.


  1.  The Customer may subscribe to the Online Store Newsletter

  2.  The subscription can be canceled by the Customer at any time.



  1.   Furniture should be used in accordance with its construction and purpose, which means that you should not, for example, stand on chair seats/tops of chests of drawers, desks, sit on armrests/headrests, hang/dry clothes on chair backs, lean/sway on chairs e.t.c.

  2.   The furniture should be used in dry, closed rooms and protected against harmful weather conditions and direct sunlight, because varnish coatings are subject to degradation. The degree of damage depends on the intensity of the radiation exposure.

  3.   The permissible air temperature in the rooms where the furniture is used is 10 degrees Celsius. up to 35 degrees C. , the permissible humidity should be 40% to 70%. Furniture should not be placed at a distance of less than 1 m from active heat sources such as heaters, stoves, fireplaces, etc. and furniture should not be placed on wet surfaces: floors/carpets. Failure to comply with the temperature and humidity recommendations may cause deformation, changes in shape, cracking of wooden parts, damage to upholstery or wicker, discoloration and degradation of the paint surface.

  4.   Usable surfaces of furniture made of solid wood, mdf or covered with natural veneer should be protected against direct action of heat, moisture and chemicals, e.g. hot dishes, irons, liquids, alcohol, solvents, as they can cause damage in the form of discoloration, matting. On the other hand, the surfaces of furniture covered with artificial veneer, e.g. HPL laminates, are resistant to heat, moisture and some chemical substances. However, the places of connections at the junction of different materials, e.g. glued narrow surfaces, should be protected against the action of liquids, alcohol and substances that can damage surfaces and places of connections, e.g. gaps, detachments may occur.

  5.   Liquids have a negative impact on the surface, which can soak through and lead to stains or leave circular reflections, e.g. from glasses. Spilled liquids should be wiped dry immediately. Do not allow liquids to get into hard-to-reach places, e.g. in places of connections.

  6.   In order to protect usable surfaces, pads can be used, however, it should be noted that the material from which the pads are made does not leave stains.

  7.   Sharp, rough (e.g. hard seams, rivets on pants) or heavy objects and pets' claws can cause damage, dents, scratches to furniture.

  8.   Some products contain wooden elements with a square/rectangular cross-section and metal elements (e.g. guides, screws, clips) in their construction, therefore special care should be taken when children come into contact with the furniture.

  9.   In the case of floors susceptible to scratches, it is recommended to use protective pads under furniture, e.g. felt pads.

  10.   Do not leave anything in the crib/bed or place the crib/bed near other equipment that could support the foot, e.g. wires, strings, blinds, curtains, large toys, etc.

  11.   Do not use more than one mattress in a bed/crib.

  12.   The thickness of the mattress should be such that the internal height (measured from the upper plane of the mattress to the upper edge of the bed frame) is at least 200 mm in the highest position of the bed bottom (first level of setting the bed bottom) and at least 500 mm in the lowest position of the bed bottom. (second level of setting the bottom of the cot).

  13.   For children aged 0-3 months, it is recommended to set the bottom of the cot to the highest level. From the age of 3 months, it is recommended to use the lowest level of the bed base. With adjustable height of the floor of the baby cot, the lowest position of the bottom of the cot is recommended as the safest when the child starts to sit up unaided. Then we recommend using only this level. When the child starts to get up and climb, we strongly recommend disassembling one side of the cot.

  14.   To prevent injury to a child due to a fall, a double sided bed should no longer be used if the child is able to climb up and out of the bed. It is then absolutely necessary to dismantle one rung side to ensure the child's safety and so that the child can enter the cot freely and independently.

  15.   Movable parts of the furniture, e.g. doors, drawers, pull-out shelves, should not be left open/extended unnecessarily, as this may result in damage and threaten safety. Also, do not overload furniture elements, e.g. shelves, or lean your entire body weight at the edge of the furniture, as this may damage or lose stability. Do not keep all drawers open at the same time, as this may cause the furniture to lose its stability.

  16.   It is recommended that the bookcase in the children's room, for a child who starts to climb and lift himself up by leaning against a piece of furniture, should be attached to the wall.

  17.   Movement of furniture should take place without any additional load (e.g. the contents of a wardrobe or chest of drawers should be emptied) and after prior disassembly or securing of moving parts. When moving, grab the fixed vertical elements of the furniture, e.g. sides, legs. Do not grab the movable elements (doors, drawers) or horizontal parts (shelves, tops). Moving furniture on the ground may cause permanent damage to the furniture and floor.

  18.   In upholstered furniture, as a result of transport, after unpacking and during use, wrinkles and folds may appear, which can be reduced by shaking, tapping, manual straightening of the material in order to re-form the shape. This is especially true for fabrics with a pile, such as velvet or velor, on which hard elements can easily be imprinted.

  19.   Do not use the furniture if any of its elements are damaged or missing.

  20.   In the case of a chest of drawers, a wardrobe and a bookcase with drawers, it is recommended to use drawer locks to protect the child's safety.

  21.   You approve this paragraph by approving the entire regulations of the online store www.babydoro.pl


  1.  The Personal Data Administrator is: baby d'Oro - Magdalena Gola, Al. Komisji Edukacji Narodowej 94/109, 02-777 Warszawa, VAT no.: PL7621677895, e-mail: butik@babydoro.pl – hereinafter referred as "Administrator" who is also the Service Provider and the Seller.

  2.  Client’s Personal data are processed in accordance with the Act of 29 August 1997 on personal data protection and the Law on electronic services of 18 July 2002 (Dz.U. 2002 nr 144, poz. 1204 ze zm.).

  3.  The Administrator takes special care to protect the interests of the personal data subjects, in particular the Administrator assures that the data collected by it are processed in accordance with the law; collected for concrete and legal purposes and shall not be further processed in a way which is not in accordance with those purposes; the data collected by the Administrator shall be relevant and adequate in relation to the purposes for which they are processed and stored, in a form which allows the identification of personal data subjects for no longer than it is necessary to achieve the aims of personal data processing.

  4.  The purpose, scope, and the receipt of the personal data that are processed by the Administrator are connected to the each time actions undertaken by the Client on the Online Shop’s website.

  5.  Exemplary reasons why the Client’s personal data are collected and processed by the Administrator:

     a. The conclusion and implementation of the Transaction or the Electronic Services (eg. Account).

     b. The direct marketing of products or services provided by the Administrator.

  6.  The potential recipients of Client’s personal data:

  7.  In case the Client has chosen via Online Shop the way of delivery by mail or courier, the Administrator is entitled to provide the collected personal data of the Client to the selected courier or intermediary executing the delivery on behalf of the Administrator.

  8.  In case the Client has chosen via Online Shop the electronical payment option or payment by credit card option, the Administrator is entitled to provide the collected personal data of the Client to selected operator of the payments available at the Online Shop.

  9.  The Administrator is entitled to process via Online Shop, the following personal data: name and surname; e-mail address; contact phone number; delivery address (street, house number, apartment number, zip code, city, country), residential address / business / establishment (in case it is different from delivery address). In case of non-consumer Client, the Administrator is entitled to process its company name and tax identification number.

  10.  Providing the personal data referred in the above paragraph may be necessary to conclude the Transaction or Electronic Services available at the Online Shop. The scope of the personal data required to conclude the Transaction is indicated firstly at the Online Shop’s website and in the Terms and Conditions.

  11.  Cookies are small text information in the form of text files sent by the server and stored on the visitor's appliance.

  12.  The administrator can process the personal data included in the Cookies that are stored due to a visit to the Online Shop’s website for the following purposes:

     a. Identifying Client as a registered user of the Online Shop and to show the Client that is logged in;

     b. bookmarking Products added to the shopping cart to place an Order;

     c. storing data from the filled Order Forms, surveys or login details

     d. customizing the content of the Online Shop to the Client’s personal preference Recipients and optimizing the way of using the Online Shop;

     e. making anonymous statistics showing the way of using the Online Shop.

  13.  The Administrator is entitled as well to process the anonymous operational data connected to the way the Online Shop is used, aiming to generate statistics to assist with the Online shop administration (ie. logs - IP address, domain). These data are cumulative and anonymous, thus they do not contain identifying features of the person visiting the Online Shop’s website. Logs are not disclosed to third parties.

  14.  The Client has the right to access its personal data and correct them.

  15.  The Client has the right to control the processed personal data contained in the Administrator’s database which concerning him/her, in particular the right to fill, update, or correct them, the right of temporal or permanent suspension of their processing or removal if they are incomplete, untrue or collected in violation of the law or are no longer necessary for the purpose for which they were collected.

  16.  If the Client agreed on the personal data processing due to the direct marketing of the Administrator’s products or services, the Client’s consent may be revoked at any time.

  17.  If the Administrator intends to process Client’s personal data due to the direct marketing of the Administrator’s products or services, personal data subject is entitled to:

     a. apply a written, justified request to stop processing the data due to its particular situation,

     b. raise an objection against it.

  18.  To implement the above rights, please contact the Administrator by sending an e-mail request or written request to the address shown at the beginning of the Privacy Policy.

  19.  The Administrator uses technical and operating methods to assure the protection of the personal data processing appropriate to the risks and category of data protection, in particular, protects data from unauthorized disclosure, takeover by an unauthorized person, processing with violation of applicable law as well as from data change, loss, damage or destruction.

  20.  The Administrator provides the following technical methods to prevent the take over and unauthorized modification of data transmitted electronically:

  21.  The data protection from unauthorized access.

  22.  The access to the Account only with individual username and password.


  1.  Contracts concluded via the Online Store are concluded in English.

  2.  The products presented on the website of the online store are not an offer in accordance the Civil Code.

  3.  The online store ensures that the pictures of the Products and their descriptions are true. When making changes and updates, for example, prices, configurations, etc., errors may occur - any discrepancies will be corrected during the order.

  4.  In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on Electronic Services of July 18, 2002 (Journal of Laws of 2002 No. 144, item 1204, as amended); Consumer Rights Act of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.


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